14 Day Moneyback Guarantee

M & C Imports Ltd 14 Day Money Back Guarantee protects all purchases made from our website.   

  1. The 14 Day Money Back Guarantee period will commence from the date that the customer receives their product.  If there is no receipt of delivery, the date shall be assumed to be 3 business days from the date of dispatch.
  2. To take advantage of this guarantee the request to return the item must be made within the 14 day period.  No requests will be accepted outsite the 14 day period.
  3. Where a product is within the 14 day period and a refund is requested, M & C Imports Ltd will refund the original product purchase price. The following fees and/or charges will not be reimbursed: Delivery charges from M & C Imports Ltd and the Cost to return the product to M & C Imports Ltd
  4. Orders cancelled after the goods have been dispatched will be treated as per the terms of our 14 Day Money Back Guarantee.
  5. Returned goods must be in their original packaging with all accessories, and be in original condition.
  6. Where an item is found to be faulty, M & C imports Ltd will provide a replacement along with the necessary service and support.
  7. Where the customer elects to receive a refund instead of a replacement, the reimbursed amount will be as outlined in Section 2.
  8. Where M & C Imports Ltd does not offer a 14 Day Money Back Guarantee is in the case where products after purchase impede health and safety regulations. However, the product is covered by the standard 1 Year Warranty.
  9. M & C Imports Ltd reserves the rights to make changes to these terms and conditions without notice.

To request a product to be returned follow the steps under Returns.